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Values Segmentation - Our Research Methodology 

Global Survey

The Glocalities research program covers 63 countries and territories, based on more than 450,000 completed surveys. In our first international wave of fieldwork in 2014 we started with 20 countries and since then the number of countries that we cover has gradually expanded. Every year we add new countries to the research program and database. For all these countries we have the Glocalities value segmentation model available. Taken together, the countries included represent more than 71% of the world population and 91% of the world economy.

Glocalities coverage

The covered countries and territories: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Croatia, Cyprus, Czechia, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Latvia, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Nigeria, Norway, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Serbia, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom, USA, Vietnam.

Each year we conduct an extensive international Glocalities survey in at least 22 countries to track trends and facilitate the continuous development of the program. The survey is conducted in 2 phases. 

In each country an average of 2,000 people between the ages of 18 and 70 years participate in the first phase of the online survey. The survey is conducted via the XS survey platform of our sister company Motivaction. A few days after completing the first phase of the survey, we invite the participants to take part in a second survey, in which an average of 1,000 people per country participate. The respondents complete the survey via desktop computers, laptops, tablets and smartphones and receive an incentive for participating. The questionnaire is conducted in the main national language(s) and is translated by professional translators from the English source questionnaire.

Prior to the data collection, we set quotas for age, education, gender, and region, based on census data per country. After collection of the data we weigh the Glocalities samples based on national census figures.

We conduct our surveys according to the highest research standards that include IP checks and strict control mechanisms for fraudulent respondents. We conform to the highest standards for cross-cultural values research by applying standardization to correct for cultural bias (as people from specific countries tend to agree/disagree more often with values statements in general).

Variables in Our Database

In the international Glocalities surveys, we have built on the latest insights from marketing research, sociology, social psychology, and cross-cultural values studies.

The Glocalities database consists of over 2,500 independent variables. Based on these data we provide advanced target audience research.

Click on the categories below to discover the data we have available.

Values segmentation

The Glocalities segments are clusters of people who share basic values and have a common outlook on life. We've leveraged more than 25 years of values research experience to establish the Glocalities values segmentation. Below you can learn more about the Glocalities segmentation model.

Socio-cultural trends

The Glocalities trends are sociocultural phenomena in society that influence people’s behavior and choices fundamentally. Think for example about how the sharing trend, the urge for vitality, national pride and gender role flexibility are changing societies around the globe.

Archetypes

Archetypes are all about finding the soul of a brand or organization and then expressing it in ways that tap into universal feelings and instincts among people (e.g. Harley Davidson and the archetype of the “Rebel”). In the Glocalities program, we visualized the 12 main archetypes and measured how these archetypes resonate with our respondents.

Values cards

The Glocalities values cards are visual representations of fundamental human values. Based on values inventories from the work of social psychologist Milton Rokeach and cross-cultural researcher Shalom Schwartz, we have developed 48 values that are universal and relevant for social and market research applications.

Demographics

The Glocalities survey includes a complete assortment of relevant demographic variables for defining and analyzing specific target groups. What are the distinctive age groups of your target audience and where do these people live? Available information for analyses includes age, gender, education, country, region, income, employment status and more.

Lifestyle

Lifestyle indicators are important to understand the behavior and preferences of target groups. They are also important to be able to find people online. What are their hobbies and interests? And what kind of events do they like? Numerous lifestyle aspects are integrated into the Glocalities database.

Brands and consumer behavior

Brand choices tell a lot about people. Some brands are extremely innovative, certain brands are exclusive and upmarket, and many other brands are more mainstream and accessible. Our database consists of many brands and brand attitudes. Consumer behavior is shaped by different considerations that play a role when buying and consuming products. How is the decision-making process of people influenced by considerations such as price, scarcity, sustainability, and style?

Sustainability

Businesses, NGOs, and governments increasingly embrace sustainability objectives. Our data unlocks the kind of sustainability issues your audience is most worried about and provides insights into how to build better engagement. Which charity organizations do they find appealing? What actions are they willing to take? Which social and environmental issues do they worry about and which Sustainable Development (SDGs) do the prioritize? 

Politics

Globalization anxieties , cost of living crisis and cultural concerns increasingly shape political attitudes worldwide. We map political issues, trust in institutions, and voting behavior to inform public sector communications, citizen engagement, and policy development.

Media

Media behavior is crucial to translate insight into an effective media targeting strategy. Our extensive overview of (local) media consumption provides a useful grid for effective advertising and publicity campaigns.  Online (social) media provide even more opportunities for consumer engagement, targeted at specific population segments. With our comprehensive survey data on social media, newspapers and TV channels, we can provide tailored advice on reaching specific audiences and optimizing segmented online media advertisements.

Persuasion tactics

How do you convince people? This is not an easy thing to do. Experience shows that people can be more easily reached, persuaded and engaged with as long as they are approached in a way that fits their values and aspirations. Are people sensitive to authority? Or do they prefer a step-by-step approach? Based on an extensive literature review, we have integrated a selection of persuasion tactics and aspirations which are applicable in marketing and communications.

Values Segmentation Model

Glocalities offers a deep understanding of values, cultures, preferences and consumer behavior around the globe. The Glocalities survey provides a sound basis to construct the robust and sophisticated Glocalities segmentation model. It is based on the premise that people’s behavior and opinions are shaped by value orientations that are deeply embedded within persons and society. The Glocalities typology enables organizations to align with citizens and consumers more effectively and resonate with their basic values drivers.

The Glocalities segmentation model was established in 2013 and is based on over 25 years of experience with values-based segmentation. In 2013, when we prepared the first Glocalities survey, we conducted international qualitative research and consulted cross-cultural experts to identify a list of key items and formulate hypotheses about international values segments. In this process we also used previously conducted international survey research. In 2014, we tested and established the Glocalities values segmentation model based on the data of the first wave of Glocalities fieldwork in 20 countries. We constructed the Glocalities segmentation model using latent class analysis, which resulted in 5 values segments. In later years of the research, we validated the Glocalities segmentation model further using cross-cultural insights and data from reputable international researchers of culture, values and psychology, such as Inglehart, Schwartz, Hofstede, and Trompenaars. In 2018 we evaluated and updated the Glocalities segmentation model based on the first 3 waves of fieldwork.

The Glocalities values segmentation model distinguishes 5 values segments generated by cluster analysis (latent class analysis) on a set of values statements in the survey. We plot the five segments on two axes. The horizontal axis shows the extent to which people are open to change and innovation, while the vertical axis shows the extent to which people value freedom and independence.

We have identified the following segments among the international population:

Glocalities segments worldwide

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